Welcome to Buzzwave
This Agreement is between Buzzwave Marketing Solutions Ltd, with registered number 16166478 and registered at Unit 76, 1 Emma Street, London, E2 9FP, United Kingdom (“Buzzwave”), and the individual or entity accepting this Agreement.
1. Important Terms We Use
- Platform: Our referral marketing software, including all features and updates
- Your Data: Any information you input into the platform
- Authorized Users: Your employees or contractors who you allow to use the platform
- Subscription Fee: The annual non-refundable fee you pay to use the platform
- Trial Period: The period during which we may choose to allow you to access the platform for evaluation
- Services: Any additional support, consulting, or custom work we agree to provide
2. Using Our Platform
You get a non-exclusive, non-transferable, revocable licence to use the Platform solely for your business purposes.
We give you permission to:
- Let your authorized users access the platform
- Store your data on the platform
You agree not to:
- Resell or redistribute the platform
- Use it for anything illegal
- Share your access with unauthorized users
3. Trial Period
We may provide you with a trial of our platform to prove it is worthy of your investment. Not everyone gets a trial period; we’ll offer it if we think it’s a good fit.
If this is you, we will provide you with a trial period that:
- Starts on the date when you begin to use the platform
- Lasts 21 calendar days unless otherwise agreed in writing
- Allows you to access the platform and our services
- Can be used for up to three campaigns for a single event
- Does not obligate you to convert to a paying customer
- Grants us permission to use your logo on our website and marketing materials, subject to your approval
During the trial period, you’ll:
- Comply with the terms of this agreement, except for payments
- Give us occasional feedback about your experience with the platform
- Work with us on a case study or testimonial
After the trial period, you’ll either:
- convert to a paying customer, or
- stop using the platform
Either of us can end the trial period immediately if the other seriously breaks the terms in this document
4. Keeping Your Data Secure
We will:
- Keep your data secure
- Process it according to standard data protection laws: GDPR (Europe), CCPA (California), and UK Data Protection Act
- Only use it to provide and improve our service
- Return it if you leave us, and/or delete it after 90 days
- Not share it without your permission, unless legally required
You’ll ensure any data you upload complies with data protection laws.
5. Keeping Things Confidential
We both agree to:
- Keep each other’s private information confidential
- Only share it with employees who need to know
- Not share it with anyone else without permission, unless required by law
- Keep these promises for five years after our agreement ends
6. Payments
- You’ll pay your Subscription Fee annually in advance, including any tax or VAT that may be required
- You’ll pay within 30 days of our agreement date
- If you’re late, we might pause your access until you pay
7. Our Agreement Period
For paying customers, our agreement period:
- Starts on the date that we agree in writing
- Runs for one year, unless we agree otherwise
- May be renewed at any time before the end date
- Allows use of the platform for an unlimited number of events and campaigns
- Provides for creating a limited number of social posts using the platform as agreed in writing
Either of us can end our agreement immediately if the other seriously breaks the terms in this document
8. When Our Agreement Ends,
We will:
- Allow you to download a copy of your data
- Keep your data safe for 90 days, then securely delete it
You will:
- Pay any outstanding fees within 30 days
- Stop using the platform
9. Legal Protection
- We own all rights to the platform
- You own all rights to your data
- We’ll provide the service with reasonable skill and care
- We provide the platform “as is” and “as available” without any warranties, express or implied
- We do not guarantee that the service will be uninterrupted, error-free, or meet specific requirements, though we’ll try to minimise this
- If something goes wrong, our liability is limited to your annual subscription fee
- Neither of us is responsible for things completely beyond our control
10. General Points
- You confirm you have the authority to make decisions for your business when you accept this agreement
- Any changes to this agreement must be in writing
- Neither of us can transfer this agreement without the other’s permission
- If part of this agreement isn’t legally enforceable, the rest still applies