1. Introduction

Welcome to Buzzwave (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketing automation services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal information (e.g., name, email address, phone number)
• Company information
• Billing information
• User-generated content

We also automatically collect certain information when you use our services, including:

• Log and usage data
• Device information
• Location information

3. How We Use Your Information

We use your information for various purposes, including:

• Providing and maintaining our services
• Improving and personalizing user experience
• Communicating with you
• Processing payments
• Analyzing usage patterns

4. Data Sharing and Disclosure

We may share your information with:

• Service providers and business partners
• Legal and regulatory authorities
• Potential buyers or investors (in the event of a sale, merger, or acquisition)

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

7. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (right to be forgotten)
• Restrict processing
• Data portability
• Object to processing

8. International Data Transfers

We may transfer your data to countries outside the UK and European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Buzzwave, Unit 76, 1 Emma Street, London, E2 9FP, United Kingdom

Last updated: 20 Sep 2024